Refund Policy
1. Eligibility for Returns
Items must be returned within 30 days of receipt.
Products must be in their original condition—unused, unworn, and with all original packaging and tags attached.
Certain items, such as sale items, gift cards, and personalized or custom items, are not eligible for returns.
2. Process for Returns
To initiate a return, please contact us at [customer service email/phone number] with your order number and reason for the return.
Once approved, we will provide you with return shipping instructions.
3. Refunds
Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item(s).
Please note that shipping fees are non-refundable.
4. Exchanges
We allow exchanges for items of the same value. Please follow the same return process to initiate an exchange.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with a photo and description of the issue. We will arrange for a replacement or refund.
6. Return Shipping
Customers are responsible for return shipping costs unless the item was defective or incorrect.
For further assistance, feel free to contact us at [customer service contact information].